Privacy Policy
Our contact details:
Name: Claire Peacock
Phone Number: 0772 4151 230
Email: claire@20penceproductions.co.uk
Privacy Policy August 2024
The type of personal information we collect
We currently collect and process the following information:
Your name
Address
Phone number
Business name
Business address
Business email
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
When emailing me directly
When asking for a quotation for work
We also receive personal information indirectly, from the following sources in the following scenarios:
When booking an appointment with me through the Calendly link
We also use Google Analytics to help us understand how our customer use this site. You can read more about how google uses your Personal Data here hppts://www.google.com/intl/en/policies/privacy. You can also opt out of Google Analytics here https://tools.google.com/dlpage/gaoptout
We use the information that you have given us in order to
Be able to contact you to discuss working together
To be able to supply quotations for any work you would like to undertake with me
To be able to supply samples of any graphics we have been commissioned to create
To be able to supply approved graphics we have been commissioned to create.
We do not share the information with any third party.
Cookies
The site is hosted by Square Space and they collect cookies from this site for us to use to look at site analytics. This site also uses Google analytics.
You can fin more information about Googles policy here https://policies.google.com/technologies/cookies
Processing
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting claire@20penceproductions.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored on the cloud in a folder using facial recognition log in.
All software is kept up to date.
Anitvirus software is installed and kept up to date on the computer used to access these files.
The computer used to access this information uses facial recognition log in.
Deletion of personal information
We keep your name, email, phone number, address, Business name, Business address, Business website, Business email while we are working together. Once the project has been completed this information will be kept for 1 (one) year after the date of the work being completed. We will dispose of your information by permanently deleting this information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at claire@20penceproductions.co.uk if you wish to make the request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at 20penceproductions@btinternet.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk